Refund policy

Return Policy

At ButterClip we are committed to providing high-quality products that help you achieve your best look. We take great care in ensuring that your items arrive in perfect condition, but we understand that sometimes issues may arise.

Our Policy:
Due to the personal nature of our product, we do not accept returns unless the item is broken or damaged upon arrival. If you receive a damaged or defective product, we are happy to replace it or provide a refund within 3 days of delivery.

What You Need to Do:

• Please inspect your item immediately upon arrival.
• If there is damage or a defect, kindly email us at [customerservice@butterclip.com] within  3 days, along with a description and photos of the issue.
• We’ll work quickly to resolve the matter and ensure your satisfaction.

Please Note:
We cannot accept returns for items that are not defective or damaged, or due to a change of mind. Our goal is to maintain the highest level of quality for all customers, and we appreciate your understanding.